Customer Service. It is one of the most important aspects of any business. It doesn’t matter if you’re business to business (B2B) or business to consumer (B2C) – it’s people who buy. And they care about being treated properly.
Do you want customers for life? Then put them first and be a servant – it is not about you, it’s about them. Always give more in value than you take in payment, even if that means referring your competitors