Sales Manager’s Goals
Rachael Bassey shares insights on goals for successful Sales Managers with a quote from me; “Enable team members’ individual success … The one goal EVERY sales manager should have is to enable and raise up each of their team members to enable individual...
Improving Content and Style
Learn how a style guide helped increase web traffic by over 28% and meetings booked by over 273%
AltexSoft – Launching Products
I recently spoke with AltexSoft about launch plans for new products. “There’s no universal framework for planning your launch. Andrew Hatfield, Director of Product Marketing at the Portworx startup, notes that timing and detail of the launch plan largely depend...
Customer Service Always – No one cares about your processes
Customer Service. It is one of the most important aspects of any business. It doesn’t matter if you’re business to business (B2B) or business to consumer (B2C) – it’s people who buy. And they care about being treated properly.